Returns & Exchanges
At Carcajou Tactical, we stand by the durability of our gear; if your purchase doesn't meet your tactical requirements, you can return or exchange it within 30 days of delivery. All items must be in original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Secure Packaging
Place the gear in its original packaging or a sturdy shipping box to ensure the items are protected during transit back to our warehouse.
Refund Processing
After our team inspects the returned gear, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing