Frequently Asked Questions
Everything you need to know about our premium tactical gear and apparel.
What materials are used in Carcajou Tactical apparel?
We use industry-leading materials including genuine Cordura fabric, Mil-Spec webbing, and high-performance synthetic blends to ensure maximum durability and comfort in the field.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that certain mission-critical safety equipment may be final sale.
Do you offer a warranty on your gear?
Yes, all Carcajou Tactical products are backed by a limited lifetime warranty against manufacturing defects in materials and workmanship.
How should I clean my tactical clothing?
To preserve the integrity of the fabrics and NIR treatments, we recommend machine washing in cold water with mild detergent and hanging to dry. Avoid bleach and fabric softeners.
Do you offer professional discounts for first responders?
We are proud to support those who serve. Active-duty military, law enforcement, and emergency medical services are eligible for a professional discount through our verification partner.